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Contact us Phone, Fax & Mail Ordering Info Privacy statement Terms & Conditions

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Acceptance of Terms of Use

By using, visiting, or browsing the PromoCorpStore.Com/SNA Emporium (PromoCorp) Web site, you accept, without limitation or qualification, these Terms of Use and agree, without limitation, to the terms of PromoCorp's Online Privacy Policy.   If you do not agree to these Terms of Use and Online Privacy Policy, please do not use the services or visit the Web Site.  Acceptance of these Terms of Use constitutes a legal agreement between you and PromoCorp.  If you use, visit, or purchase a product or service from a business linked or advertised on the PromoCorp Web Site, you agree that these Terms of Use and the PromoCorp Web siteís Online Privacy Policy will apply unless the Terms of Use of the linked business or advertiser are inconsistent with the PromoCorp Terms of Use, in which case the linked businessí or advertiserís Terms of Use and Privacy Policy will control.

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Changes to Terms of Use

PromoCorp may at any time revise these Terms of Use. You are bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use and conditions to which you are bound. Your use of the Web site after changes are made means you agree to be bound by PromoCorp 's Terms of Use and Online Privacy Policy as they exist at that time. You agree electronic communication such as Web site postings, emails, and other forms of electronic communication will be acceptable to you should written communication be legally required.

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Limitations of Use

You must be 18 years of age or older to access the Web site or use its services. By accessing the Web site, you agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Web site. You also agree not to interfere with the servers or networks connected to the Web site or to violate any of the procedures, policies or regulations of networks connected to the Web site, the terms of which are incorporated herein.

You also agree not to impersonate any other person while using the Web site, conduct yourself in an inappropriate, offensive, indecent, or vulgar manner while using any services or Web site, or use the Web site for any unlawful purpose. PromoCorp reserves the right to terminate your access to the Web site or any of its services if it determines that you do not comply with these terms and conditions; provide false, inaccurate, or incomplete information during the registration process; engage in any conduct that would otherwise harm any of PromoCorp's rights or interests in its Web site, services, or other property; or for any or no reason whatsoever without prior notice to you.

  
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Web Links

The PromoCorp Web site may provide hyperlinks leading to third-party Web sites.  If you leave the PromoCorp Web site, PromoCorp is not responsible for the content of any third-party Web site, the third-partyís privacy policies and practices, and/or the third partyís Terms and Conditions (Terms of Use).  It is recommended that you first review the privacy policy and Terms and Conditions of any third party Web site you access from the PromoCorp Web site before further navigating the third party Web site.

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Intellectual Property

The elements of the Web Site, including, but not limited to, text, graphics, logos, depictions, designs, photographs, images, digital downloads, data compilations, sound, video, and software are protected by United States and international copyright, trademark, and trade dress laws and are the property of PromoCorp or the property of a third party or affiliate who has given PromoCorp permission to use their intellectual property. The compilation of the content on the Web site is the exclusive property of PromoCorp. PromoCorp's copyrights, trademarks, and trade dress and copyrights, trademarks, and trade dress and copyrights of third parties and/or affiliates may not be used in connection with any product or service that is not PromoCorp's or the third party and/or affiliate and said marks should not be reproduced, distributed, modified, republished, used, displayed, or transmitted without the express written permission of PromoCorp. PromoCorp prohibits use of any intellectual property showing on the PromoCorp Web site as a "hot" link to any non- PromoCorp Web site, unless establishment of such link is approved in advance by PromoCorp in writing.

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Disclaimer of Warranties and Limitation of Liability

THE MATERIALS CONTAINED ON THE WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. PROMOCORP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEB SITE; ANY FAILURES, DELAYS, OR INTERRUPTIONS IN THE DELIVERY OF ANY CONTENT CONTAINED ON THE WEB SITE; ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE CONTENT PROVIDED ON THE WEB SITE; OR ANY CONDUCT BY USERS OF THE WEB SITE. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, PROMOCORP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATIONS OF RIGHTS. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PROMOCORP, ITS OFFICERS, DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE (JOINTLY OR SEVERALLY) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFIT, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE MATERIALS ON THE WEB SITE, EVEN IF PROMOCORP OR A PROMOCORP REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

NO WARRANTY, EXPRESSED OR IMPLIED, IS MADE WHATSOEVER IN CONNECTION WITH ANY PRODUCT OR SERVICE PROVIDED THROUGH THE PROMOCORP WEB SITE. PROMOCORP SPECIFICALLY DISCLAIMS THE MAKING OF SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. ALL RISK IS ASSUMED BY THE USER. IN NO EVENT SHALL PROMOCORP BE LIABLE TO YOU OR ANYONE, WHETHER ARISING OUT OF ERRORS OR OMISSIONS, NEGLIGENCE, ACCIDENT OR ANY OTHER CAUSE, FOR ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. ANY LIABILITY ON THE PART OF PROMOCORP IS STRICTLY LIMITED TO A REFUND OF THE AMOUNT PAID FOR THE PRODUCT OR SERVICE.

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Colors

Every effort is made to accurately display product colors on this Web site.  However, PromoCorp cannot guarantee the accuracy of the actual color as shown on your monitor as colors may vary depending on the monitor.

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Use of Information Submitted to the Web Site

PromoCorp is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to the Web site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Web site. Furthermore, by posting any information on the Web site, you grant PromoCorp a nonexclusive, royalty-free, worldwide, perpetual license to display, use, reproduce or modify that information. Any information submitted on the Web site is subject to PromoCorpís Online Privacy Policy, the terms of which are incorporated herein.

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Indemnity

You agree to defend, indemnify, and hold harmless PromoCorp, its officers, directors, employees, and agents, from and against any claims, actions, or demands, including, but not limited to, reasonable legal and accounting fees, alleging or resulting from your use of the Web site or your breach of these Terms of Use. PromoCorp shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding where appropriate in PromoCorpís opinion.

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Choice of Law

You agree that any issue or dispute arising out of or in connection with your use of the Web site, intellectual property, the Terms of Use, the Online Privacy Policy, or any matter concerning PromoCorp shall be governed by the laws of the United States and the Commonwealth of Virginia. You agree that any such issue or dispute shall be brought exclusively in the federal or state courts located in or for Fairfax County, Virginia. If any provision of the Terms of Use or Online Privacy Policy is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Use or Online Privacy Policy, which shall remain in full force and effect.

By using the Web site, you agree to comply with all applicable laws and regulations, including export and re-export control laws and regulations of the United States. The material provided on the Web site is protected by law including, but not limited to, United States copyright and trademark law and international treaties. PromoCorp makes no representation that materials, products, and/or services contained in or on the Web site are appropriate or available for use in other locations and access to them from territories where their contents are illegal is prohibited. Those who choose to access the Web site from other locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.

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PromoCorp's Contact Us Page

You can use our Contact Us information to ask a question, request product information, track an order, or provide comments on our service. We capture every meSNA Emporiumge that comes to us and try our best to respond within at least 48 hours of receipt.

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Customer Care

Is there something you could not find? Do you need additional information regarding the a product or service? There are several ways to contact us:

  1. Use our Contact Us page to reach us via email and tell us your comments.
  2. Call SNA Emporium toll-free at 1-800-728-0728 for customer service.


Need Assistance Ordering?

Email PromoCorp at snahelp@promocorpstore.com or call SNA Emporium toll-free at 1-800-728-0728.

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Order Status

Once you get to the order form, you will be asked to provide your email address. Shortly after you complete the purchase, we will send you an email that will contain your order confirmation number. As soon as your order is mailed, usually within two business days, you will receive email confirmation that it was processed and sent.

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Problem with an Order?

Please call SNA Emporium for customer service toll-free at 1-800-728-0728. If for some reason an order has been delayed, you will be notified by email, and/or phone call.

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Shipping Options

We offer multiple methods of shipping, depending on your preference, based on individual item weight and the size of the item(s) being shipped.

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Returns

Unopened, undamaged, and new items sold on this Web Site may be returned for a full refund within 30 (thirty) days of original purchase or shipment date, whichever is later.  No refunds will be issued beyond 30 (thirty) days from the original purchase or shipment date, whichever is later.  Please include in the return the purchase date, the item(s) ordered, the recipient's contact information and a detailed reason(s) for the return. Return shipping charges and any insurance are the responsibility of the customer and must be paid by the customer. Original shipping & handling charges as well as any insurance or rush charges are non-refundable. 
For credit card payments, a credit for the amount of the merchandise will be issued to your account if the merchandise is received by the 30 day refund deadline. Please allow two billing cycles from the date PromoCorp receives the returned merchandise for credit to appear on your account statement. PromoCorp assumes no liability for returns not received by PromoCorp or received by PromoCorp in damaged condition.

f an item is lost, stolen, or damaged in transit, it is your responsibility to contact the shipper for any damage or non-delivery reimbursement.  If PromoCorp shipped a defective item or an item you did not order, PromoCorpís responsibility for reimbursement of shipping charges for the defective or unordered item(s) will be limited to PromoCorpís cost of UPS ground shipping. 

All returns should be sent via UPS or other trackable shipping service to:

SNA Emporium
5515 Cherokee Avenue
Suite 300
Alexandria, VA 22312

Questions about a return? Call SNA Emporium toll-free at 1-800-728-0728 between 9 a.m. and 5 p.m. E.S.T. time, Monday through Friday. Or email SNAHelp@PromoCorpStore.com.  Please have purchase information available if you call.

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